Refund and Cancellation Policy

Our goal is to ensure customer satisfaction while maintaining fairness and transparency in our operations. This Refund and Cancellation Policy outlines the terms under which students may request refunds or cancellations for our online courses on Foreign Accounts, Taxes, and Audit.

1. Overview

Our goal is to ensure customer satisfaction while maintaining fairness and transparency in our operations. This Refund and Cancellation Policy outlines the terms under which students may request refunds or cancellations for our online courses on Foreign Accounts, Taxes, and Audit.

2. Eligibility for Refunds

• Technical Issues: If you face technical issues that prevent you from accessing the course content, and we are unable to resolve the issue within seven (7) business days of notification.
• Course Cancellation by Institution: If the institution cancels a course before its scheduled start date.
• Duplicate Payment: If you have accidentally made a duplicate payment for the same course.

Refund requests falling outside these conditions will be evaluated on a case-by-case basis.

3. Refund Timeline and Process

1. Submit your refund request via email to info@landeinfinite.com within fourteen (14) days of enrollment or duplicate payment. Include your full name, course name, payment receipt, and a detailed explanation of the refund request.
2. Upon receiving your request, our team will review it and respond within five (7) business days.
3. Approved refunds will be processed within ten (10) business days, and the amount will be credited to the original payment method used.

4. Non-Refundable Situations

• Completed Courses: Refunds will not be granted if more than 20% of the course content has been accessed or if the course has been completed.
• Change of Mind: Refunds will not be issued for personal reasons such as a change of mind or lack of time to complete the course.
• Promotional or Discounted Purchases: Courses purchased under promotional offers or discounts are non-refundable.

5. Course Cancellation Policy

• Customers may cancel their enrollment in a course up to seven (7) days before the course start date for a full refund.
• Cancellation requests made within seven (7) days of the course start date may be eligible for a partial refund at the discretion of the institution.
• No refunds will be granted for cancellations requested after the course start date.

6. Course Access and Subscriptions

• Subscriptions can be canceled at any time; however, no partial refunds will be provided for unused subscription periods.
• Access to course materials will cease immediately upon subscription cancellation.

7. Contact Information

For refund or cancellation inquiries, please contact us at:

8. Policy Updates

We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be communicated via our website, and it is your responsibility to review the policy periodically.